OmNetra Command Center

Role-controlled operations.

My Leads

Assigned customer records and actions.

	Name	Phone	Email	Source	Status	Campaign	Follow-up	Actions

Agent Dialer · V5.1

V1-style keypad restored with V5 lead, campaign and disposition workflow.

Assigned lead

Provider / Route

Number

Campaign

Ready.

Disposition & Remarks

Follow-up date/time

Agent / AI remarks

AI Summary

Call History

Time	Lead	Number	Status	Disposition	Remarks	AI Summary

WhatsApp Conversations

Customer inbox · Meta Cloud API · OM AI handoff

Select a conversation

Contact & OM AI

No customer selected.

AI Assist

V6 keeps human control. AI provider keys can be configured under Integrations.

Message activity log

Time	Lead	Phone	Message	Status

Import Batches

Delete a complete uploaded file safely.

Campaigns

Campaign Content Library

POS machine images/PDFs, VI plans, quotations and campaign material.

Campaign

AI Voice Agents

IVR & Routing

Integrations & API Keys

Configure providers without changing the CRM code. Secrets are masked in the browser.

WhatsApp Business

Provider

Phone Number ID

Business Account ID

Access Token

Voice / SIP

Route

SIP Host / API Base URL

Username / Account SID

Password / Auth Token

Caller ID / DID

OM AI

AI Provider

Model

API Key

OM System Instruction

Meta Leads

App ID

Page ID

App Secret / Token

Verify Token

Email / SMTP

SMTP Host

Port

Encryption

Username

Password

From Email

Webhooks

Existing backend endpoints remain preserved.

Generic Webhook

Users & Roles

Name	Email	Role	Status	Action